System problem

Learn more about your device with guides, shopping support, and more.

How can I back up my data?

1. In the settings menu, select "System"> "Backup".

2. Select "Backup up to Google Drive".

Please note that you are responsible for ensuring that all data has been backed up successfully. ZTE is not responsible for any lost personal data from improper backups.

Related articles

I'm experiencing a bootloop issue.

If your device restarts continuously, please try the following 1. Force restart the ...

Read more 
Unexpected Restarts

Confirm whether the issue is related with a specific application. If you are experienc...

Read more 
How can I perform a factory reset?

Within the settings menu, select "System" > "Reset." Please note that this will del...

Read more 
Reboot Issue

Reboot issues may be classified as the following,Reboot in standby: The device freezes...

Read more