Display & Screen solution

Learn more about your device with guides, shopping support, and more.

Display Abnormal

When the display is showing abnormal color, you may check below phenomenon,

- Yellow, black and white screen
- Flickering/Flashing screen
- Lines on display
- A bright spot on the screen

For the above issues, double confirm:

1. Confirm If the issue is consistent or random.
2. Try to take a screenshot, then confirm whether the screenshot has the same problem by viewing it on a computer.
3. Please back up all the data, clear cache and perform a factory reset. If the issue still persists, contact customer service.

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