Order & Shipping

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Why is my order late?

Our shipping partners may experience delays during these unprecedented times. Please check your order details to track your order and review any available updates. We apologize for any inconveniences.

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What should I do if my parcel is lost?

If you feel that your parcel is lost or missing, please contact support@global.ztedevi...

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When will my pre-order ship?

Pre-ordered products will ship when the product becomes available. You will be notifie...

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What is the difference between Priority shipping service and Standard shipping service?

Items shipped via priority are shipped by air which results in faster delivery times. ...

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Can I redirect my order to a different address if my order has already shipped?

Once your order has been dispatched, address cannot be changed. If you have filled wro...

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