Order & Shipping

• What should I do if my parcel is lost?
• Why is my order late?
• When will my pre-order ship?
• What is the difference between Priority shipping service and Standard shipping service?
• Can I redirect my order to a different address if my order has already shipped?
• What should I do if my parcel was been returned to the warehouse?
• Do I need to pay customs or import charges for my order?
• What should I verify before I sign for the parcel?