Order & Shipping

Learn more about your device with guides, shopping support, and more.

What should I verify before I sign for the parcel?

Please confirm the tracking information is correct and that the outer packaging is intact before signing. Secondly, please open your parcel in front of the courier to confirm the contents and packing list is correct.
If there are any issues, please contact our Customer Support via contactsupport@global.ztedevices.com ASAP. We will process your request within 5 business days.

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