What should I do if my tracking has not been updated for an extended p

Order & Shipping

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What should I do if my tracking has not been updated for an extended period of time?

If you notice that your tracking number has not been updated for an extended period of time please contact support@global.ztedevices.com. Once we obtain all of the relevant information it will take 5 business days to process. We will do our best to handle your case as soon as possible.

What should I do if my parcel is lost?

If you feel that your parcel is lost or missing, please contact support@global.ztedevi...

Why is my order late?

Our shipping partners may experience delays during these unprecedented times. Please c...

When will my pre-order ship?

Pre-ordered products will ship when the product becomes available. You will be notifie...

What is the difference between Priority shipping service and Standard shipping service?

Items shipped via priority are shipped by air which results in faster delivery times. ...

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