What shipping method do you offer?
We offer two delivery options for you to choose at checkout: Standard and Priority. Th...
Read moreWhen I click “Add To Cart”, the site shows an error. What can I do?
This may happen when the product is in stock while browsing, but the product is out of...
Read moreWhy does the item disappear in my cart when I am about to check out?
If the product runs out of stock between adding it to the cart and checking out, that ...
Read moreHow is stock reserved?
When you click “Checkout”, the items in your cart will be reserved for you. Please not...
Read moreWhy couldn’t I use my address when placing an order?
Please make sure you have chosen the correct region before you place the order. You ca...
Read moreWhat should I do if I received wrong or missing merchandise?
If you received wrong or missing merchandise please contact our customer support via s...
Read moreHow do I cancel my order?
You may contact our customer service via support@global.ztedevices.com cancel your ord...
Read moreCan I modify my invoice?
Please contact our support team at: contact@global.ztedevices.com for any question/pro...
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