What should I do if my tracking has not been updated for an extended period of time?
If you notice that your tracking number has not been updated for an extended period of...
Read moreWhat should I do if my parcel was damaged upon delivery?
If you've noticed damage upon delivery, please ask the courier to make take note. Plea...
Read moreHow do I track my order?
After an order has been dispatched, you will receive a Shipment Notification Email tha...
Read moreWhen will I receive my order?
Delivering and processing times depend on the delivery method available in your region...
Read moreWhy is my shipping fee more expensive compared to others?
Exact delivery cost is determined at the time of checkout and is based on operating co...
Read moreWhere do you deliver?
We only delivery to the countries listed below: ZTE Europe Store (https://eu.ztedevice...
Read moreWhy are shipping fee different in different countries?
The shipping fee is depending on your receipt address. If the delivery address is a re...
Read moreHow do I change my shipping method after placing an order?
Unfortunately, once an order is placed you will not be able to change the delivery met...
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