Why my ZTE device is Heating Up While Using or Charging
Phone overheating happens due to one (or more) of these causes: Overusing the phone. ...Learn more
What should I do when my ZTE device is heating up?
We hope the following steps will fix your concern but if not, kindly contact ZTE Suppo...Learn more
Touchscreen Not Working
If you notice any display or touchscreen issues, please follow the troubleshooting ste...Learn more
Device cannot power on
There’s a few steps we can do first: - Make sure the official charger and cable are w...Learn more
I've noticed that my battery drains rather quickly. What should I do?
Battery consumption is largely dependent upon user habits. If you think your battery i...Learn more
No signal/network issue
1. Please check if Airplane mode is switched off. 2. If you are using a ZTE device, p...Learn more
People cannot hear me during calls
First, make sure that your main microphone is not blocked by dust or debris. Confirm w...Learn more